Person centred care

At Shaw, we know that family is important, and we know how important it is for families to feel connected, be included, be informed and be a part of their loved one's life. Our employees are dedicated and committed to provide the best quality of care, support and understanding to every family member relating to those who use our services.

The care we deliver has adapted over time to accommodate industry best practice, the changing needs of communities and the local authorities, but the constant is ensuring that our care is person-centred. No individual is the same - their likes, dislikes and life experiences determine who they ae and how they like to be treated.

Individual care plans capture these and assist those who deliver care and allow the individual to feel independent, dignified and respected.

Food and Nutrition

We employ chefs at our services to deliver varied meals that provide flavour and nutrition. Our menus rotate monthly and always include family favourites, there are always alternative options to cater for all tastes; fish & chips, roast dinners, pies, soups, casseroles, bangers & mash.

We have communal eating areas with laid tables or individuals can eat in their own rooms if they choose.

Any medical, cultural or religious dietary requirements are included in individuals' care plans.

Activities and lifestyle

At our residential services we have activity programmes to promote healthy minds and wellbeing. We adapt our programmes based on the feedback of our individuals and try to promote creativity and enjoyment. Individuals are invited to participate but it is not compulsory.

Considerate Environments

Our care environments are ergonomically designed to complement the delivery of person-centred care. Our architecture considers optimising daylight, creating clear pathways and engaging interiors but we never forget that these are peoples' homes, so we try to make them comfortable and homely.

We consider the time periods that would have been golden years for our residents and decorate some areas to evoke reminiscence.

Some prefer to be in their own environments, and we are also able to provide the level of care that individuals require at a frequency that suits their needs.

Cost of care

Local authorities will usually provide funding for your care up to a certain limit, according to your income and savings. This limit is normally the same in England as Northern Ireland, but Scotland and Wales use different thresholds. If you move into a care home while a family member is still living in your home the value of your property will not contribute to your assets. Non-means-tested financial help is available from the NHS for nursing care.

If you live in England and Northern Ireland and have assets of more than £23,250, you will have to pay the full cost of your care and are referred to as a self-funder.

In Scotland, it is £29,750 and in Wales, the threshold is £50,000

(These figures are correct as of 1st April 2024)

This short video explains how we calculate the amount we charge for our care.

Care Types

Getting care right is based on ensuring personal needs are met. The following groups provide a summary of care types we are experts in delivering care for.

 
 

Our services are purpose-built care facilities with an emphasis on home and community. There are areas to socialise and partake in activities that you can select from a schedule, plus there are areas to dine communally - should you wish, alternatively you can dine in your own room.

We always extend a warm welcome to visitors and hope that we become an extension of your family as much as you become a part of the Shaw family. We also offer day care and respite at our services.

During the emotionally difficult scenarios that accompany end of life/palliative care, we focus on making the individual as comfortable as possible while supporting the family and loved ones.

We care for those with dementia on an individual basis. A person’s experiences, feelings and values are unique and an individual dealing with dementia can feel a range of emotions that are personally challenging. We seek to provide continuity and a sense of belonging to make our care homes feel like the individual's home; by engaging with the individual's family, we use sensory stimulation to evoke reminiscence and recollection of life events which can make residents feel of value and contented. Dementia care is supplemented by frequent assessments to ensure the correct level of care is provided.

All care workers are specifically trained and will have achieved recognised dementia qualifications which equips them with the skills to provide enhanced care. Qualified nurses attend training to ensure all professional requirements are met. We regularly monitor our employees’ skill levels and provide supplementary training to ensure we are delivering the best quality of care.

extra care

Extra care is also referred to “assisted living” and is typically associated with a specific site of self -contained apartments.

Tenants have their own front door within a facility and have access to communal facilities such as dining, living and entertainment areas.

If care or support is required, then it can be purchased as required based on your specific needs. Typically, this could include tasks such as:

  • Personal support – managing medication, washing, cooking, eating, transport and mobility.

  • Financial care – budgeting, bills, tenancy and subscriptions.

  • Property care - cleaning, laundry and maintenance.

We offer our same person-centred approach to residential care and create a care plan accordingly with individuals and their families.

complex care

Providing care and treatment programmes for people with multiple needs such as dual diagnosis of learning and/or physical disabilities, Acquired Brain Injuries, challenging behaviour and a variety of other complex conditions.

We provide person-centred care and treatment programmes for people with a primary diagnosis of mental illness with or without physical disability including patients who might have committed a criminal act due to their illness.